How to take OKX ID document photos: clarity, glare and upload failure checks
Editorial Note
Last reviewed: 3/19/2026
This page is maintained by the OK Invite - OKX Referral & Rebate Guide editorial team and cross-checked against platform rules, product docs and internal topic pages.
If platform rules change, treat the official documentation as the final source of truth.
Document approval depends less on repeated uploads and more on clarity, full edges, readable fields and a stable shooting setup.
Who this guide is for
- Useful when KYC document uploads keep failing
- Full edges, no glare and readable fields matter more than visual beautification
- Confirm the requested document type before taking new photos
Suggested path
- First confirm which document type the current verification flow asks for so you do not upload the wrong one.
- Take the photo in even light with a clean lens and make sure all four corners of the document are fully visible.
- Avoid glare, shadow, obstruction and heavy compression so name, number and expiry date remain readable.
- If upload still fails, review file format, network and device conditions before resubmitting instead of repeating the same image blindly.
Key checks
- document photo
- clarity
- upload issue
FAQ
Can I use a scan or screenshot?
That depends on the current flow, but a fresh original photo is often safer.
Why was the image rejected even though it looked clear?
Glare, missing edges, blocked fields or the wrong document type are common reasons.
Should I keep retrying after a failed upload?
No. It is better to identify the likely cause first.
Next move
Once you enter OKX, use the live platform page as the final source for fees, eligibility and campaign rules.
Site Role
Site role: capture invite-code and rebate intent
These sites are built for users already looking for referral codes, rebates, discounts and official signup paths.
- Explain invite codes, rebate language, fee discounts and campaign boundaries first.
- Keep referral, app download and registration steps in one short path.
- Best for clearly commercial, high-intent searches.